Privacy Policy

1. Introduction

Fathom Bay ("we", "us", or "our") operates as a multi-tenant SaaS platform. This Privacy Policy explains how we collect, use, and protect your personal data.

2. Data We Collect

We collect the following types of data:

• Account information (name, email, password)
• OAuth provider data (Google, Facebook)
• Booking and reservation data
• Equipment and event information
• Form responses and participant information

3. How We Use Your Data

We use your data to:

• Provide and improve our service
• Send transactional emails (confirmations, invitations)
• Comply with legal obligations
• Prevent fraud and enhance security

4. Data Sharing

We share your data with the following third-party services:

• SendGrid (email delivery)
• PostHog (analytics)
• AWS S3 (file storage)

5. Data Retention

We retain your data as follows:

• User accounts: Retained for the duration of your account
• Booking records: Retained for 7 years for compliance
• OAuth tokens: Retained for 30 days
• Liability waivers: Retained for 3 years for legal protection

6. Your Rights

You have the right to:

• Access your data
• Correct inaccurate data
• Delete your account and data
• Restrict processing
• Receive your data in a portable format

7. How to Exercise Your Rights

To request access, correction, or deletion of your data, please email us at info@fathombay.com with your request. See our Data Deletion Instructions for details on the deletion process.

8. Cookies and Tracking

We use session cookies to maintain your login. We may use analytics cookies to understand how you use our service.

9. GDPR and CCPA

If you are located in the EU, you have rights under the General Data Protection Regulation (GDPR). If you are in California, you have rights under the California Consumer Privacy Act (CCPA). Please email us to exercise these rights.

10. Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, and disclosure.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at info@fathombay.com.