Fathom Bay
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The dive center platform that
replaces the chaos

One scuba-first platform for bookings, gear, waivers, and crew. No more spreadsheets, paper waivers, and mismatched calendars.

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See Fathom Bay live

Explore a real dive shop in 10 seconds — no setup, no credit card.

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or, claim your shop free

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.fathombay.com

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See it actually running

Built for dive centers,
not generic booking

1 Bookings

Open any booking without losing your place.

A party's whole booking — five days, every activity, every guest's gear — opens over the calendar you were working. Close it and the calendar is exactly where you left it.

Booking drawer · a real Fathom Bay shop screen
  • A whole group's stay in one drawer, not five screens
  • Add a dive to any day, assign gear to any guest, without leaving it
  • The week you were working is still underneath, unmoved
2 Daily operations

The whole day, on one screen, before the first tank is loaded.

Pick a date. Every activity, every arrival, every rental and every thing that still needs a decision re-keys to that day — in one view your dock staff can run from.

Blue Horizon Divers · a real Fathom Bay shop screen
  • Run sheet, guest board, on-duty crew and gear split, side by side
  • Filter to one location without losing the rest of the shop
  • Needs-attention queue grouped by activity, so nothing is a scavenger hunt
And the rest of it

Everything else that's already in the box

Booking & Reservations

  • Public Booking Page: Customers book directly on your branded subdomain with a modern, mobile-friendly interface.
  • Estimates & Proposals: Draft itineraries internally and send to customers for review, confirmation, and payment.
  • Reservation Management: Unified console for reservations with status tracking, participant management, and operational metrics.
  • Secure Email Confirmation Links for Customers: Customers confirm bookings and select equipment via secure email links, no login required.
  • Pricing & Revenue Calculations: Dynamic pricing breakdowns based on activities, equipment, and rental durations.

Equipment & Rentals

  • Equipment Inventory: Full inventory with size charts, serial numbers, availability calendar, and rental assignment.
  • Maintenance Logging: Service history and maintenance records per equipment item with staff attribution.
  • Rental Pricing: Set per-type rental prices and auto-calculate booking costs.
  • Equipment Offerings: Create named equipment variants with custom prices and descriptions.
  • Default Equipment Kits: Pre-configured gear packages that auto-apply to new participants.

Scheduling & Events

  • Reusable Event Templates: Standardize offerings with pricing, descriptions, capacity limits, scheduling rules, and required forms.
  • Event Scheduling & Crew Assignment: Schedule events on the calendar and assign crew to them by role (captain, guide, instructor).
  • Availability Schedule: Per-offering availability dial controlling which weekdays and sessions an offering auto-appears for, with request-only as the blank state.
  • Multi-Day Courses: Designate offerings as multi-session courses with a day-by-session schedule that divers book once and attend across every session.
  • Bundles & Vouchers: Sell prepaid bundles (e.g. "3 Night Dives — $X/person", "Tank Card 21 fills", "6-day unlimited tanks") as first-class products. Components are existing standalone-bookable event templates or equipment offerings with quantities; the bundle has a single per-person price and optional time-bounded validity for credit redemption.

Daily Operations

  • Daily Manifest: Date-based operations view with all events, staff, assets, and lodging for the day.
  • Fleet Management: Assign assets, trucks and vans to activities with capacity tracking and availability.
  • Staff Assignment: Assign team members to events with real-time availability checking.

Staff Management

  • Staff Directory & Roles: Manage team members with Owner, Manager, and Employee roles, secure invitations, and password resets.
  • Staff Scheduling: Build and manage recurring staff schedules with shift rules, exceptions, and weekly operations views.

Diver Management

  • Customer Directory: Contact info, booking history, and preferences in one place.
  • Rich Diver Profiles: Certification levels, lifetime dive count, last dive date, and sizing data for wetsuit, BCD, fins, and mask.
  • Customer List Import: Import your existing customer list from a CSV file with duplicate detection and column mapping.
  • Participant Self-Service: Guests manage their own profile data and form answers via secure email link.

Waivers & Compliance

  • Digital Waivers & Forms: Custom waivers, questionnaires, and data collection with auto-population of diver profiles.
  • Signable Documents: Author waivers, photo releases, and other signable docs; collect typed-name e-signatures with audit trail.

Communications

  • Customizable Email Templates: Branded emails for estimates, confirmations, invitations, equipment selection, and notifications.
  • Business Branding: Custom logo, colors, and sender identity on all customer-facing communications.
  • Email Interpreter: AI-powered parsing of booking request emails into structured reservations with human-in-the-loop corrections.
  • Staff WhatsApp Notifications: Send shift assignments and reminders to staff via WhatsApp.
  • Staff Email Notifications: Send shift assignments and reminders to staff via email.

Logistics

  • Guest Pickup Locations: Manage customer pickup points and assign them to participants per activity.
  • Lodging Management: Track and assign participant accommodations with linked pickup locations.

Platform & Security

  • Custom Subdomain: Your own branded booking page at your-shop.fathombay.com.
  • Your Own Domain: Run your booking page, customer accounts and trip links on a subdomain of your own website — book.yourshop.com instead of a fathombay.com address — so divers only ever see your name. You point one DNS record at us and we handle the certificate; your fathombay.com address keeps working either way.
  • Customer Portal: Dedicated registration and login for customers booking with your business.
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